The Seazen Cloud-based System strengthens facility and equipment monitoring across plazas, enabling real-time operational status tracking for Headquarters and regional managers; its centralized control platform allows front-line staff to monitor on-site conditions and respond promptly. Integrating 13 intelligent systems (including energy management, HVAC, and water supply & drainage) into a unified interface, the Seazen Cloud-Based Smart Management Platform boosts management efficiency, expands oversight scope, reduces management costs, safeguards project operation quality, and optimizes energy consumption and labor productivity.

The platform oversees maintenance execution, equipment tracking, contract management, and handover acceptance—covering the full lifecycle from initial inspection, follow-up, maintenance to troubleshooting. This enables end-to-end closed-loop management for engineering and property operations.

The platform integrates operational strategies, annual plans, standardized operational procedures, and refined management standards, while enabling automated patrolling, process tracking, and on-site supervision.

The platform oversees fire safety throughout the entire lifecycle, covering primary and secondary fire prevention as well as pre-opening fire safety inspections for stores. It enables real-time visual tracking of key processes, including merchant contract signing, drawing disclosure and review, renovation progress monitoring, acceptance inspections, and fire safety permit applications.

The platform conducts real-time monitoring of operating data for fume control equipment, automatically triggering early warnings if emissions exceed preset limits or equipment malfunctions occur—ensuring fume emissions fully comply with national environmental protection standards.

The platform strengthens safety inspections of the power supply and distribution system, facilitating the timely detection of electrical safety hazards. In 2024, the Engineering Management Department of the Commercial Management Business Division, in collaboration with the Digital Development Center, jointly developed and launched the Infrared Thermal Imaging Temperature Monitoring Platform. Initially piloted at Changde WUYUE Plaza and Xixian WUYUE Plaza, the system will be optimized based on pilot feedback to support large-scale promotion and application.

The platform optimizes the store closure process through a three-tier classification system (Grade A, B, and C) for stores, substantially reducing closure cycle times and enhancing operational efficiency.