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Customer Service

Seazen Happy360°

Service System3.0

Make Happiness Simple

Based on the continuous expansion and in-depth exploration of the breadth of cross-industry services and the depth of services throughout the customer's entire lifecycle, Seazen has launched the Happy 360° Customer Service System 3.0.

Through taking its rooted strength as the foundation, its user-oriented "Happy 360°" service touchpoints as the branches and leaves, and the happiness index as the driving mechanism, Seazen has built a multi-dimensional and self-circulating ecological tree for Seazen's Happy 360° service through Customer Happiness Club platform and the 5+N Happiness Standards, which are perceptible to homeowners.
Happiness standards
From acquaintance to eternity Take you to discover all different aspects of happiness

4008 Hotline Center

The national customer service hotline "4008900950" of Seazen Holdings opens the era of full-cycle customer service. Since its opening on 1 January 2010, it integrates with headquarters call center, regional and urban company customer service and project property, and creates the unified management platform for complaints, repair and consultation, to make everyone who learns about Seazen experience the one-stop convenient service and humanistic care. With its excellent and high-quality service, 4008 hotline center has been honored with "2018 China's Best Customer Contact Center Award - Customer Service" of Golden Sound Award, the "Oscar Award" of the national big data and contact center industry.

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